Privacy of patient data is as important to Iris as it is to our clients. Iris has painstakingly assessed each access point from people, process and technology perspectives to ensure privacy of patient data.



Authentication
Iris platform enforces successful login with a unique User ID and password to access their voice files and transcripts. Authentication enables Iris to protect identify each user and prevent any unauthorized access to patient data.

Logging
On successful login, Iris platform displays the previous successful login time along with the IP. This allows the user to notice any break-ins. Also on a certain number of unsuccessful retries the system locks out the user and an administrator intervention is required.

Secure Transmission
Iris uses Industry standard 128-bit encryption to transmit data. Data transfer between the user's machine to Iris Data Center as well as with Iris Corporate network is encrypted using maximum strength. Encryption ensures eves- droppers cannot decipher the data in transmission.

Data Storage
Iris stores data at a data center in Aplus.net, a leader in hosting solutions, with physical access limitations to data. Sensitive data like passwords are encrypted from even our technical administrators.

Corporate Network
Our corporate network is protected with highly secure firewalls. This ensures protection from hackers accessing sensitive information.

Transcriptionists
Our transcriptionists undergo close scrutiny before & during their tenure with Iris. Most importantly, our transcriptionists are motivated with upward mobility and have non-disclosure contracts ensuring safety of data.

Process
Iris has process in place to monitor and detect any breach of security. Our security council performs routine audits and recommends against any security holes.